As one of the world's leaders in intelligent switching platforms, DIGITALK understands the
complexities involved in providing a range of network access solutions. From VoIP to traditional
Least Cost Routing and number translation services, DIGITALK’s technological expertise and wide
range of packaged applications software ensures that Service Providers can rapidly exploit new
market opportunities as they arise, while still remaining firmly in control of operational
overheads, customer relationships, and financial expenditure.
The opening up of global telecommunications markets has created a rich set of opportunities, as
new operators enter the market with new services. In a more competitive environment, Service Providers
with existing services and customers need to react quickly to each new threat.
The ability to offer a full suite of services is central to any Service Provider’s business case,
whether considering targeting the ethnic Calling Card market, pulling together a portfolio of
advanced features for business customers using VoIP, or offering wholesale services to other
operators. Effectiveness and profitability are directly linked to the choice of switching platform,
the network, and service management and billing systems that are integrated within it.
The DIGITALK proposition
Central to any network access offering are three key attributes – reliability, financial control
and scalability. Without carrier class reliability, any network problems will soon impact on
customers – and, in turn, their customers – while an inability to monitor and bill calls in real-time
could leave an exposure to bad debt and fraud.
Without a scaleable approach to network expansion, it will quickly become impossible to expand to fulfill
customer or market demands without incurring the significant extra expense that many architectures
require with fork-lift upgrades. On top of these essential elements comes the issue of Carrier
interconnect – ensuring that it's a straightforward process to interconnect networks with the rest of
the world's telecommunications services, or to fulfill the particular technical requirements of individual
countries.
| Broadband Telephony |
Offers telephony service using the Internet, using a broadband (ADSL) connection, to provide cost effective solutions for residential and small business users |
| Carrier Pre-Select and Indirect Access |
Provides access for customer’s telephone services using another Carrier’s network |
| Direct Connect |
Connects customers directly to the switch network to provide enhanced business services |
| Carrier Wholesale |
Provides the facilities to connect multiple Carriers together and to offer wholesale interconnect services across a multitude of technologies including SS7 and IP |
| Revenue Share Dial-Thru |
Provides the facilities for an alternative revenue source using an Incumbent Service Provider’s access numbers |
DIGITALK has been providing solutions for Service Providers since 1996 with switching
platforms based on technology from Intel, Hewlett-Packard and Microsoft - three of the world's leading
technology companies – which are engineered to provide the highest levels of service availability.
Integral to the DIGITALK Multiservice Platform is a powerful and flexible rating and billing engine, able to track call spend
in real-time across a range of different business models. DIGITALK’s modular architecture supports a
wide range of operator sizes, with some reference sites billing up to 250 million minutes a month. On
top of this, the DIGITALK Multiservice Platform has received full type approvals in the majority of countries
worldwide for direct connection to the Incumbent Service Provider’s own network.
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