DIGITALK Service Numbers enables network service providers to offer fully configurable number translation and inbound call management to support a variety of business scenarios, including call distribution to sales and support centres, freephone services and premium rate number services.

Hosted on the DIGITALK Multiservice Platform, Service Numbers operates in both a traditional TDM or in an IP environment using the DIGITALK SIP Application Server.

KEY FEATURES

• Number translation
• Call distribution
• Geographic routing
• Time based routing
• Call screening
• Percentage routing
• Menu
• Announcement
• Voicemail / Callback

All of the above features can be managed by the subscriber using web self-care. Service providers can give the web self-care interface the same look and feel as their existing web site.

BENEFITS

• Turnkey application for fast time to market
• Can be offered direct or as a ‘white label’ product via services channels
• Full Multiservice Platform support enabling rapid rollout and time to market
• Integral network and service management
• Part of a single Multiservice Platform deployment reducing capital investment
• Prepaid charging options with configurable calling packages