 Tiscali
As VoIP becomes an integral part of the domestic broadband mix, reliability, security and scalability
start to become essential issues for any service provider looking to protect and grow their brand’s reputation.
As a result, many of the early open-source VoIP platforms that service providers used to first launch their
services are now failing to deliver either technologically and commercially. Without an appropriate VoIP
platform that has been specifically designed to deal with the challenges of a fast maturing and highly
competitive marketplace, the many strategic cost, performance and customer loyalty benefits of VoIP and
rich communications services will fail to be realised.
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WIND
WIND, one of Italy’s largest mobile and fixed-line operators, is using DIGITALK’s Multiservice
Platform (MSP) to successfully expand its prepaid offering into new customer segments. The prepaid
offering will target customers that may have been illegible to use other services with high-margin
international calling packages by taking advantage of the liability protection offered by a
prepaid solution. DIGITALK’s MSP has been integrated into the new WIND service delivery platform,
which has been developed by Monaco-based software company ITS.
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Network Consolidation
A large Incumbent Carrier, based in Europe, was faced with one of the key issues that many Service
Providers face in today’s environment of increasing pressure on service margins and price competition;
that is how to fundamentally reduce operational expenditure whilst having the flexibility to rapidly
deliver new revenue earning services into the network. When a network has grown over time it may
not operate in the most efficient way, and in this case a range of services within the same product
portfolio, supporting a range of prepaid applications, were using separate networking platforms,
which was having a direct effect on service margins.
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ONI
ONI Telecom, a leading alternative operator based in Lisbon, Portugal, was looking to offer
greater value to its VoIP subscribers through innovative new services based on its existing
infrastructure. ONI is renowned throughout Portugal as an agile provider of new services based on
its success in the traditional fixed line telephony market.
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BT ESAT
When a tier-two Irish Carrier decided to launch the world’s first combined prepaid Internet
and Calling Card service with a single customer account, one of the core challenges they
would face would be integrating diverse voice and data services through a single secure
platform. The sustained development process would create an innovative, robust and secure
global solution.
Esat BT offers a full range of services to the residential market from home phone services,
Internet access, international Calling Cards, pay phones and Internet cafes. As a fully integrated
part of BT’s international broadband network business, Esat BT also provides core business services
and solutions to multi-site corporates.
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PARADIGM SERVICES
Paradigm Services was formed by EADS Astrium, Europe’s leading space company, in 1999, to
address the emerging military satellite communications services market. Paradigm Services is
a key member of EADS Space Services. Following the imminent contract signing, Paradigm will
be operating the UK MOD’s (Ministry of Defence) Skynet 5 next generation secure global
satellite communications service for a 15-year period. Together with the network operation
and maintenance, Paradigm Services is responsible for all aspects of Skynet 5 service delivery. It is able to operate military information services in a highly flexible manner, allowing new service-based products and technological advancements to be brought into the military arena more rapidly.
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