Customers - Testimonials

DIGITALK has solutions deployed in more than 40 countries, with more than 400 Service Providers worldwide.

Our customers include:


BeeOne is a Swiss Telecommunications Company, specialising in prepaid telecommunications services. BeeOne’s Flash product is already the best selling calling card in Switzerland accounting for over 60 million voice minutes per year.	"DIGITALK’s calling card solution has allowed us to build customer loyalty, which will allow us to increase revenues from our calling card product." José Luis Herrero, Founder and Managing Director

British Telecommunications plc are one of the world’s largest Service Providers and use DIGITALK as an integrated voice and data global Calling Card services platform.	"The DIGITALK team was brought on board to ensure that this new service would be secure, robust, and seamless." Frank Sharkey, Venture Director

Cable & Wireless is one of the world's leading international communications companies with customers in over 80 countries. The company provides mobile, broadband, home and business services to customers throughout the Channel Islands. Cable & Wireless competes in corporate telecoms services and also plans to launch the island’s second mobile network. Cable & Wireless Jersey uses the DIGITALK Multiservice Platfrom for both its first fixed line service FirstDial Direct, a product only available to large corporates, and for FirstDial Business, which is an IDA service that enables businesses of all sizes to make outgoing voice calls to local, national and international fixed and mobile call destinations.	"In a market which is desperate for competition, the DIGITALK platform has brought us ease of implementation and a future proof solution. This will allow us to branch into new technology areas in the future." David Smith, Chief Executive Officer

One of the most innovative Service Providers in the UK, Citrus use DIGITALK to provide a number of market leading services including Broadband Telephony, prepaid Calling Cards, indirect telephony (1xxx and CPS), Carrier wholesale and PRS.	"DIGITALK is an important part of our network infrastructure. Their new developments in IP and SIP will continue to consolidate their position as a key supplier to Citrus." Chris Spicer, Technical Director

Elitel, a leading operator in Italy, offers a broad range of traditional phone, data and VoIP services to business and residential customers. Elitel use the DIGITALK MSP to provide a range of prepaid voice services and have integrated the MSP with their existing platform which provides Broadband Telephony services.	"We chose DIGITALK because it is a known and trusted solution, and an ideal fit for our service expansion plan. The DIGITALK solution is both robust and highly scalable; in addition, the subscriber self-care facilities are very appealing to our customers. We are now pushing forward with our growth plans for VoIP services and DIGITALK is pivotal to this effort." Giampietro Catena, Director of Wholesale and Regulatory Services

G9, the innovative alternative operator in Portugal which offers services to both residential and business customers, uses the DIGITALK Multiservice Platform (MSP) for the deployment of voice services to residential and business customers including standard Voice switching (direct and indirect access), toll-free, and premium rate number services, IP Centrex services, Unified messaging features such as voice, fax and mail routing services, and Personal/Virtual Number.	"We consider the DIGITALK relationship to be a partnership. The DIGITALK MSP has enabled us to launch multiple services quickly to meet the changing demands of both the market and of our customers. The assistance that DIGITALK has provided us in the development of a number of services has helped make G9 the successful company that it is today." Leandro Fernandes, Technical Director

Globecall was established in 1998 to provide store and forward record telecom services. In July 2003, it obtained authorization from ANATEL to provide conventional, short and long distance telephone services, including Voice over IP. Globecall offers nationwide and worldwide calling services, with superior quality for the Brazilian corporate markets.	“These new services will allow us to significantly expand our offering in both the corporate and consumer sectors. We chose DIGITALK after an extensive process of research and evaluation and found it to be the most complete solution for a VoIP service provider." Marcelo Merenda, Chief Executive Officer

Hilf Telecom is one of the longest standing alternative operators in the Netherlands offering a wide range of telecom-services to both the public and businesses. Hilf was one of the first operators to launch a full Carrier PreSelect (CPS) services for both residential and business services, and has full number portability capabilities through its membership of the Dutch COIN organisation, which manages number porting between service providers.	"We have been a DIGITALK customer for over two years and they have provided the support we needed to grow to where we are today. We originally chose DIGITALK because of its best-in-class real-time rating engine that gave us the zero financial liability we needed, but since then we have expanded the platform to deploy a range of services that will help us fulfil our ambitions as a business." Ofer Hilf, Managing Director

i-Max Networks is a provider of Broadband Telephony and carrier wholesale services, and uses the DIGITALK Multiservice Platform (MSP) to to support its portfolio of VoIP services, i-Voice. i-Max Networks offers a range of residential and business VoIP services as well as specialised services such as bundled minute plans for international and mobile phone calls to meet the needs of specific vertical business markets and for SME, SoHo businesses, and residential subscribers	"We have evaluated and trialled a number of technologies and DIGITALK’s solution offers the best platform to deliver the range of services that our customers are asking for. We believe that the way to compete in this market is to offer targeted feature rich services, rather than expecting that one size will fit all; the DIGITALK platform fits these criteria". Raghavan Logan, Managing Director

Interoute is the owner operator of Europe's most advanced and densely connected voice and data network, encompassing over 53,000kms of fibre. Its full-service next generation network serves more than 12,000 customers from retail to aerospace, every major European incumbent as well as the major operators of North America, East and South Asia, governments, universities and research agencies. Thanks to the UK's top VoIP provider - Interoute One is the VoIP Solution for customers looking to deploy a secure, quality VoIP system	"We chose DIGITALK because it is the pre-eminent prepaid platform in Europe and has enabled Interoute to offer customers a self sign up solution. Using Digitalk we are able to connect (or "federate") customers to the Interoute One platform in under 10 minutes, quickly enabling direct communication with other companies and the Public Switched Telephone Network (PSTN), without the need for additional hardware, difficult integration or expensive upgrades." Matt Finney, Chief Technical Officer

IV Response, one of the new generation of innovative Service Providers, has grown rapidly since its inception in late 2001. IVR offer a range of services including number translation, PRS and use DIGITALK for prepaid account based services and Virtual Office.	"DIGITALK have supported us with our business no-end; and here we are today with VO as a flagship product" Hash Patel, Director

Kalaam Telecom is a full telecommunications service provider based in the Kingdom of Bahrain, offering advanced voice, internet, data and value added services to residential and corporate customers.	"We are moving towards services that will not only support emerging applications, like hosted voice services and IP-Centrex, but will also deliver a level of service and quality that has never before been available in this market." Carlos Riera, Chief Executive Officer

MediaRing, a world leading VoIP Service Provider, uses the DIGITALK MSP to offer a range of services to other Carriers and retail customers. Historically, MediaRing used the DIGITALK MSP for wholesale services, but due to the strength of its embedded applications, now supports retail services, which are hosted using the MSP and delivered using local partners.	"We chose DIGITALK because it has a strong global presence and a track record of complex SS7 and VoIP network architecture deployments. The DIGITALK MSP has a strong set of applications that are ideal for our local partners to deploy to both residential and business customers." Danny Lai, Director of Network Operations

Nowtel is a highly customer focussed service provider who use DIGITALK to support a number of their residential and business services. Nowtel’s services include partitioning, branded calling cards, public call offices, residential services, carrier wholesale and 0800 services.	"The management and scalability of the DIGITALK platform forms an invaluable part of our service infrastructure. To maintain our leadership position, we need to be able to launch new services quickly and the DIGITALK Multiservice Platform enables us to meet the demand of our customers as they evolve." Ossie Bell, Managing Director

Now part of TalkTalk (Carphone Warehouse), Onetel is one of the largest operators of alternate telecommunications services in the UK. Onetel uses DIGITALK to provide International Premium Rate services, and prepaid Calling Card services.	"DIGITALK is our main supplier for enhanced services, and therefore our critical supplier in that market." David Hartog, Network Planning & Service Implementation Manager

ONI are one of the largest alternate operators in Portugal and use DIGITALK to provide not only their prepaid account based services, but also using the DIGITALK Service Creation Environment, ONI has designed and implemented a range of leading edge and customer customisable services which overcome the limitation of VoIP to deliver call control, by allowing them to control their own Class 5 Services within the VoIP domain.	"We are delighted to have chosen DIGITALK for our Global Voice Solutions service development. The flexibility of the DIGITALK solution has allowed us to launch a truly leading edge VoIP service that fully meets the needs of our customers." Ilídio Cardoso, General Manager of Operations

Since 1999, Paradigm Services have been filling the MOD’s requirements for welfare communications services for troops overseas. Paradigm use DIGITALK to provide an easy to use Calling Card for MOD personnel that is fully secure and has full network redundancy.	"DIGITALK demonstrated an ability to deliver an unusual requirement and had technical solutions no one else could offer. They addressed our key criteria seriously and offered technical expertise at a great value." Keith Rayward, Service Manager

Established in 1996 Pipemedia is a leading supplier of Telecommunication services and Internet Solutions for business and provide services that are easy to use, highly scalable, which can be self-provisioned utilising an online system, PipeControl. Pipemedia migrated from an alternative solution to DIGITALK to provide Premium Rate Services, indirect telephony and Calling Card services.	"DIGITALK provide Pipemedia with a platform which has helped us build the strong business that we have today. The highly scalable nature of the platform and the flexibility it offers allows us to launch services quickly to meet market demands." Jason Kendall, CTO

Primus uses the DIGITALK Multiservice Platform to provide fixed to mobile convergence and Calling Card services, as well as residential indirect telephony services. Primus also make use of DIGITALK’s e-commerce and partitioning capabilities.	"DIGITALK is one of our key partners, and as we grow into new markets such as North America, where we have just installed a DIGITALK into our New Jersey switch site, DIGITALK will be our preferred infrastructure partner for South America also." Andrew Reid, Managing Director

Redstone provides converged voice, data and intelligent building solutions in the UK. Redstone selected DIGITALK to improve the service available to users of their prepaid phonecard services.	"We chose DIGITALK because of their reputation in the market as the leading edge platform. DIGITALK gives us a robust and reliable platform to base our services upon. It has also allowed us to start offering our service online." John Read, Head of Prepaid Phonecards

Dutch Antilles Telecommunications Service Provider, Scarlet, uses the DIGITALK Multiservice Platform (MSP) to support a full range of enhanced voice services for both business and residential customers including indirect telephony, wholesale and prepaid services.	"One of the primary strengths of the DIGITALK MSP is its ability to support multiple services in multiple locations from a single network infrastructure. DIGITALK provides us with the tools that we need to offer the services that our customers need quickly and efficiently, including complete billing and rating capabilities." Eric E. Stakland, CEO

Sistelindo provides value added networks and services based on IBM Global Network Services. In 1998, IBM Global Services-Network Services was acquired by AT&T and PT.Sistelindo Mitralintas becomes the Local Service Provider (LSP) for AT&T Global Network Services (AT&T GNS) in Indonesia since then.	"We chose DIGITALK as it is feature-rich and able to accommodate and respond to the requirements and opportunities of the VoIP market. The MSP offers the best possible platform to bring new innovative services to market quickly and attract new customers." Mr Endy Prijanto, President

talkXtra is one of Europe's fastest-growing telecommunications companies, who provide a rechargeable prepaid account services through Post Offices in Ireland and the United Kingdon. talkXtra has plans to launch services in other EU countries and Worldwide during 2006.	"We chose DIGITALK because it has proved to be a reliable and future proof solution that offers us the ease of management and CRM functions that we need. We are proud to be in partnership with DIGITALK." Darren Mikhail, Technical Director

Teledome, an alternative Greek Service Provider, uses the DIGITALK Multiservice Platform (MSP) to provide calling services and makes use of the SIP trunking capabilities.	"We are glad DIGITALK is moving toward an IP-based platform, while also integrating VoIP capability into the existing TDM platform. We are looking forward to using the SIP protocol as a signalling method to interconnect with our existing Softswitch to enrich our network with value added services like Unified Messaging and Voice Mail." Dimitris Roussos, Voice Switching Network & N.O.C. Manager

Tiscali is one of the largest internet service providers in the Netherlands with substantial market share in the ADSL (broadband), VoIP and dial-up internet markets - both as a leading consumer brand and via wholesale offerings. It also operates its own network in the country.	"We needed a broadband telephony delivery platform that was market-proven in rolling-out major new services quickly and easily. Also the flexibility and intelligence in the system means we can offer a range of tailored services to different market segments. DIGITALK’s vast experience in handling large-scale migrations for the likes of BT Group was key to our decision." Bart Oskam, Chief Technology Officer

WIND, the leading alternative operator in Italy uses the DIGITALK MSP to provide a range of prepaid and international calling services. Wind, which is allied to Orascom Telecom Holding, a leading mobile telecommunications company with GSM operations in seven emerging markets in the Middle East, Africa and South Asia, also uses the powerful ITS Business Reporting System, ‘ITSDataCenter’ which uses the DIGITALK Multiservice Platform, coupled with a range of consultancy services.	"As a condition of equipment supply this contract extends the opportunity to use a DIGITALK and ITS solution to the whole of the Orascom group of companies. The fact that WIND asked to include this condition shows the level of commitment that DIGITALK has from its customers, further cementing our position as one of the premier suppliers of advanced services platforms in southern Europe." Mark Ashdown, DIGITALK

Singapore-based Aglow-Alicom, is one of South East Asia’s fastest growing alternative providers of voice, data and fax-based communications services.	"By replacing our old platform with a DIGITALK solution, we now have a far more powerful range of functions and features that not only lower operating costs, but allow us to innovate far more quickly and effectively. Significant developments include the addition of web-based, customer self-care portals, a range of highly flexible pre and postpaid billing options, fax-to-email-to-fax translation services, and IP Telephony. The last is particularly important, as it allows corporate customers to directly link IT applications with communications services in ways that have never been really feasible before." Anthony Khoo, Founder

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