DIGITALK counts amongst its customers some of the largest global Carriers, and Alternate Service Providers through to small niche Application Service Providers who offer highly targeted services to specific vertical sectors of the market.

Since 1996, DIGITALK has installed more than 1200 platforms worldwide which are used by this varied mix of Service Providers to deliver innovative services from a highly scalable networking platform, which incorporates within it full billing, network and service management and a bespoke service creation environment across both TDM and VoIP.

Some of the services that are supported by DIGITALK Multiservice Platforms worldwide include:

• Direct and indirect telephony
• VoIP and Broadband Telephony
• Conferencing
• Mass calling and televoting
• Intelligent call routing services
• Pre and postpaid account based services
• Inbound call management, including ACD
• Unified Messaging

The DIGITALK Multiservice Platform (MSP) concept ensures that the same services are delivered, regardless of whether the underlying technology is TDM or VoIP, and offers a clear and simple migration between the two technologies.

The DIGITALK MSP is based on a highly scalable multiservice architecture that supports many services simultaneously, and services can be remotely enabled on a platform in only a few minutes. These factors mean that DIGITALK’s customers are amongst some of the most profitable within the industry as they have no need to invest in legacy networking equipment.

In addition, every DIGITALK MSP is supplied with a full billing, network and service management and a bespoke service creation environment, which means that DIGITALK offers a full turnkey solution without the need for systems integration of third-party systems.